FAQ:

Q1: Do you have English version system?

A: Yes, we can provide English version system. Also you can use your own system as well.

Q2: Does the equipement include control board?

A: Yes, it is with control board. But if need our system to management, need to order extra channel management control board.

Q3: Can we connect your access control system with our system?

A: Yes, we provide SDK and Software development service with connection port.

Q4: How can we install the turnstiles/barrier gates? Is it easy?
A:Yes, it's easy to install, we have done most of the jobs before sending our products. You just need fix the gates with screws, and connect power supply cables and internet cables.Also we provide one sheet of specific manual specification in the package.

Q5: What is your company’s strength?

A: We are the top 3 manufacturer in turnstile field in China. And we are listed company with famous brand in China. We have more than 400 employees, a R&D group with 160 people, 15-person customized team, 18 offices, 9 agents and more than 20 distributors all around China.

Q6: How do you do after-sale service?

A: We provide life-time technology support on line, by emails, video, phone etc. We have engineer speaking English, convenient to communicate with you directly.

Q7. How about the lead time?

Normally we have raw material in stock for the hot sale models of standard products. Regular products need 5-7 working days. The customized products need 15-20 working days.